Substitution/Return Policy

Your satisfaction is our number one priority. If you are not completely satisfied with your order, please follow the guidelines below for assistance.

Fresh Flowers

Florist, Flower shop We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

Non-Perishable Gift Items

If you are not satisfied with a non-perishable gift item for any reason, you may return it to our shop for an exchange of equal value or a refund within 30 days of the purchase date on your receipt. 

Balloons

Some hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.

Plants

For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

Gift Baskets

Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.

Substitutions for Special Occasions

Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided we will substitute to the closest flowers/color that are available.

Flowers you can trust from Shaw's Florist, your local Winter Garden local florist

Order Flowers Online

Shaw's Florist, your local florist in Winter Garden, is proud to offer a wide arrangement of gifts and flowers for your gift giving needs including wedding flowers and Valentine's Day flowers and gifts. Our staff can make any occasion memorable with a professionally designed floral arrangement. We all know to send flowers on Easter, Valentine's Day, Mother's Day, as well as for Get Well wishes, birthdays and anniversaries, but why not make any day extra special with beautiful flowers? Shaw's Florist offers same day flower delivery to Winter Garden and the surrounding area. Shaw's Florist can help send the perfect gift to show your loved ones how much you care. We are proud to be serving the Winter Garden area and offer a large selection of Valentine's Day flowers and gifts for you to choose from.

We take pride in delivering the freshest floral arrangements, perfect roses, corsages, plants and gift baskets to our customers. Using our secure website, you can easily send flowers in Winter Garden, 24 hours a day, 7 days a week. Shaw's Florist in Winter Garden, FL, 34787 provides flower delivery service to the following cities: Winter Garden, Clermont, Gotha, Montverde, Oakland, Ocoee, Windermere

Shaw's Florist
Phone: 407-656-1825
Winter Garden, Florida 34787
Same day flower and gift delivery in Winter Garden, FL by Shaw's Florist

Please choose from below to see our available arrangements